On November 6th 2012 my fellow moving partner and I received a call about a load and swap. A load and swap is typically a job when we simply either load or unload a truck into another truck. In this particular situation we were unloading a 16’ truck and loading it into another 16’ truck. When we arrived on site I noticed two 16’ budget trucks on the side of the street. One truck was facing forward and the other one was facing the opposite way. When i finally spoke with the customer she began to explain to us that she’s moving from Seattle Washington to Phoenix Arizona but while she was on her way to Phoenix her truck that she rented broke down twice before we even got there.